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Check-in: Documents to prepare

Please attach the requested documents before your arrival and onboarding.

Booking request (first & last session dates)*
On receipt of a booking request specifying the date of the first and last session in Djerba.
  1. Share your expected arrival and departure dates.
  2. Confirm the date of your first dialysis session.
  3. Confirm the date of your last dialysis session.
No file
Not confirmed
Attach (optional)
Medical documentation
Please upload each required medical document separately so we can review it quickly.
  1. Prepare a recent medical summary.
  2. Prepare the latest dialysis prescription or protocol.
  3. Prepare recent serology results.
Medical summary *
Recent medical summary from your nephrology center.
No file
Dialysis protocol *
Latest dialysis prescription or treatment protocol.
No file
Recent serology *
Recent serology results or bloodwork summary.
No file
Definitive confirmation / accommodation details*
On receipt of the medical file, we will send a definitive confirmation specifying the session time and request accommodation details.
  1. Wait for our final confirmation message.
  2. Review the assigned dialysis session time.
  3. Reply with your accommodation details.
No file
Not confirmed
Attach (optional)
Transfer organisation (optional)*
If you wish, the centre can organise transfers between accommodation and the clinic.
  1. Tell us if you need transfer support.
  2. Share your accommodation address.
  3. Share your preferred pickup time window.
No file
Would you like transfer support?
Payment / insurance coverage*
Payment on site in cash or card, or bring an insurance guarantee specifying total sessions and reimbursement rate.
  1. Choose payment on-site or insurance guarantee.
  2. If insurance, upload a guarantee letter.
  3. Ensure the letter states session count and reimbursement rate.
No file
Not confirmed
Attach document
Changes / cancellations*
For any change or cancellation, please inform us in advance.
  1. Notify us as early as possible.
  2. Mention your booking reference in your message.
  3. Specify exactly what changed.
No file
Not confirmed
Attach (optional)

Maximum size is 5 MB per file.